The lady driver service is very popular and we are not always available there and then to pick customers up and so advance booking is best. We can’t always answer the phone as we may be driving or have passengers in the car.
Feedback from customers has been that they prefer to text or email and actually so do we. It means we can reply when it is safe to do so, we have the chance to check our diaries and talk to each other and then both you and I have it all in writing in case we need to refer back to it later. We can also then give you an alternative number to try if we can’t help you. You can now text our landline on 01273 803 477.
Whilst you can still call us of course, we will now be promoting advance bookings and that text and email is the best and most efficient way to contact us. Calling us for a taxi asap is still ok but availability cannot be confirmed unless prior booking. We always endeavour to meet our client requests if possible. If we don’t answer, it is because we are not free and we don’t want to tie up your time by answering to tell you that. We want to leave you to quickly try another number on your list.
(Terms & Conditions: Payments received online are non-refundable)